CAREERS

Interested in Agility Medical Group? Learn more about our company culture here.

Agility Medical Group is built on a core of passionate, hard-working, driven individuals who have a passion for helping people and making a difference. Our team strives for excellence in all that we do both at work and in our daily lives. We follow the Great Game of Business guidelines for our business plans which ensures that everyone has skin in the game and can work toward common goals so that we are winning as a team. We also embrace the Character First methodology for hiring, training and operation of the company – this emphasizes the values that are important for us as a company and improves our culture.

The Agility team is looking for motivated individuals who want to be a part of a company that cares about the unique skills and perspective they bring to the organization. We offer a positive work environment, where each of our team members are encouraged to succeed and grow into their personal and professional potential.

Agility Medical Group participates in Character Core which allows us to engage with different qualities and leadership traits that benefit our clients, our fellow team members and our community. We focus on functioning from our Core Values, developing a cohesive company culture and increasing effective communication across our teams.

We engage in the Great Game of Business model, which is a transformational approach to how we operate our business. All of our team members are educated in our offerings and rules of business, work together toward common goals and have opportunities to operate and win as a team.

OPERATIONS MANAGER-OKC METRO

SUMMARY

Under the general supervision from the President, the Operations Manager will primarily focus on driving performance. They will provide effective leadership to personnel. They will take action to help Agility Medical Group remain competitive in the Durable Medical Equipment (DME) market. They will be responsible to develop and achieve operational efficiency goals and manage initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regular and punctual attendance at work is an essential job function of each position and is necessary to your individual effectiveness and that of your work group. Regular and punctual attendance is required of all employees.

Provide leadership to team members.
Investigate and implement new technological solutions for administrative operations.
Conduct ongoing analysis of technological processes in line with industry regulations.
Stay up to date with the latest technology and improvement strategies.
Supervise, train, mentor, and develop department managers and staff.
Identify, improve, and develop the skills of the team.
Develop capable, cross-functional team members.
Foster teamwork within the departments.
Plan and execute to achieve strategic objectives.
Manage inventory of equipment, supplies, and forms for the daily activities of the organization.
Ensure safety procedures are being followed.
Identify and eliminate problems within the organization.
Maintain shift schedules and the work of assigned staff.
Lead regularly scheduled meetings.
Plan and implement required leadership training within the organization.
Perform other related duties as required and assigned.

EDUCATION AND EXPERIENCE

Bachelors Degree in Health Information Technology, Business Management or related field is preferred.
Previous project management, managerial and supervisory experience required
Experience implementing relevant industry technology solutions required.
Advanced knowledge of business management software (BI tools, Salesforce, Brightree)
Proficient skills with the Microsoft Office suite (Word, Excel, Outlook, Teams) required.
Strong analytical and troubleshooting skills.
Ability to identify cost-saving measures and improvement strategies.
Must be self-motivated and personable.
Skilled at prioritizing work, according to the needs of the organization.
A valid U.S. drivers license and current automobile insurance is required.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand, walk, talk, see and hear; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; office deskwork regularly requiring sitting, typing, talking, using phone, computer, printer/fax, frequently required to move, stoop, kneel, crouch or crawl.
Must be able to lift and move objects up to 50lbs.
May be required to drive within the city and surrounding area(s) periodically.
May be working and driving in adverse weather conditions.
Working in an office, warehouse, medical clinic and hospital environment.

BENEFITS:

Medical, Dental and Vision
Life Insurance, Voluntary Life and Disability Insurance
Flexible Spending Account
401(k) with company matching
Paid Time Off
Paid Holidays
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

DME BILLING SUPERVISOR-OKC METRO

SUMMARY

Under the general supervision from the Operations Manager, the Durable Medical Equipment (DME) Billing Supervisor will primarily focus on the day-to-day process management of the billing department. They will use their knowledge and expertise to ensure the efficiency of billing processes and create and implement changes or improvements when necessary to ensure profitability and control assets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Understands and has experience with worker’s compensation billing, negotiation, and requirements.
Oversees billing processes to ensure needs are met to work efficiently and effectively.
Ensures that billing processes are up-to-date and latest technology is being utilized.
Resolves complaints or issues in a professional manner.
Supervises and assists patients regarding statements and collections.
Supervises and contacts providers regarding secondary claims and billing.
Controls, oversees, and supervises charge entries and demographics, Post OP, bone growth stimulators, and bracing authorizations and approvals.
Supervises and oversees A/R and payment postings.
Provides daily billing reporting utilizing a BI platform or other reporting system.
Supervises and/or reconciles billing month end deposit log and closing.
Covers and/or delegates out responsibilities when administrative staff members are out of office.
Periodically assists with A/R.
Maintains high level of integrity and confidentiality; is completely versed and follows guidelines in patient privacy (HIPAA).
Oversees that superior customer service is provided to the satisfaction of patients and health care professionals to ensure positive outcomes and impact on future sales.
Performs other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

High School Diploma or GED required
Minimum 5 years healthcare industry DME management experience or equivalent combination of experience and education.
Minimum 3 years experience with insurance and Durable Medical Equipment (DME) prior authorization processes, insurance claim denials, and posting payments.
Forward looking thinker, who actively seeks opportunities and proposes solutions.
Demonstrated proactive approaches to problem-solving with strong decision-making capability.
Expert skill level in computer software (Microsoft Office suite – Word, Excel, Outlook) and telephone technologies.
Brightree experience preferred.
Must be self-motivated, enthusiastic, personable and customer service oriented.
Proficient oral and written communication, listening and conflict resolution skills.
Ability to work individually and as part of a team is required.
Strong organizational skills and able to handle multiple functions seamlessly with excellent attention to detail.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit, talk, see and hear, use hands to handle or feel objects, tools or controls; reach with hands and arms. Frequently required to sit; use hands; reach with hands and arms and stoop, kneel, or crawl. Office deskwork requiring sitting, typing, talking, using phone, computer, printer/fax.
Must be able to lift objects up to 25lbs.
In office, warehouse environments.

BENEFITS:

Medical, Dental and Vision
Life Insurance, Voluntary Life and Disability Insurance
Flexible Spending Account
401(k) with company matching
Paid Time Off
Paid Holidays
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

DME GENERAL ADMINISTRATOR-OKC METRO

The DME General Administrator will perform a variety of tasks and communication related to Intake and Post Op for durable medical equipment with patients/clients and referral sources. The variety of office tasks include answering phones, preparing correspondence, maintaining office files and documents, reviewing, entering, and following up on orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist with entering in patient orders and notes that come in via faxes, e-mails, and/or telephone and distribute them to correct person.
Answer phone, greets/welcomes patients to the office and assists as needed.
Makes requests and follows up with clients and/or provider offices on pending requests.
Assists checking the Held Billing report; determine what missing information and documents are needed; work with sales reps and other team members to obtain missing information to clear patients from the list.
Assist with contacting patients regarding post-op orders to review equipment with them and collect payments when needed.
Input referrals.
Assist with answering calls for all post-op related patient questions.
Perform other related duties as required and assigned.

Benefits:

Medical, Dental, Vision Benefits
Flexible Spending Account (FSA)
401(k) plus company matching
Paid Holidays Off
Paid Time Off
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Qualifications

EDUCATION and/or EXPERIENCE

High School degree or GED required.
Minimum of 2 years healthcare industry experience in customer service or sales related area or equivalent combination of experience and education.
2+ years’ experience with insurance and Durable Medical Equipment (DME) prior authorization processes, insurance claim denials, and posting payments within orthopedic, internal medicine and hospital case management.
Intermediate skill level in computer software and telephone technologies.
Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams)
Knowledgeable in Brightree software a plus
Must be self-motivated, enthusiastic, personable and customer service oriented.
Proficient communication, listening and conflict resolution skills.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

Apply Now

HUMAN RESOURCES- OKC METRO

SUMMARY

Under the general supervision from the Vice-President, Finance and Human Resources the Human Resources and Payroll Administrator will primarily focus on the day-to-day operations of the department including, employee related inquiries, payroll, benefits, recruiting, policies/regulations, and various HR reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review employee timesheets for accuracy and work with payroll provider to process payroll semi-monthly in the payroll system.
Research and resolve any issues regarding payroll and/or deductions working closely with payroll provider.
Employee central point of contact for policy, procedure, payroll, and benefit inquiries.
Work with insurance broker supporting the annual benefit renewal process including employee communications and meetings.
Serve as primary contact for general employee benefit (i.e., medical/Rx, dental, vision, and other ancillary benefits) questions.
Manage the day-to-day administration of the benefit programs which may include claims resolution, change reporting, and initial benefit enrollment.
Audit the medical and dental monthly benefit invoices.
Support recruiting and pre-employment efforts including placing advertisements; reviewing resumes and scheduling interviews; preparing offers; and offer packets. Ensures appropriate pre-employment tests and forms are completed and passed.
Conduct new employee orientations/onboarding including completion of I-9, required forms and benefits enrollment. Enter information in payroll/HRIS system and transmit benefit enrollment data to appropriate carriers.
Manage the employee benefit adds, changes and terminations with our and applicable insurance broker and carriers including COBRA, medical, and ancillary programs to ensure applicable HR data is transmitted timely and accurately.
Ensure 401(k) required notices and updates are sent out to current and terminated participants.
Responsible for maintaining the company business related insurance including liability, property and casualty insurance and the commercial auto insurance and tag renewals.
Maintain AAA company memberships.
Maintain cell phone inventory and main point of contact with AT&T cell phone carrier for any upgrades and/or issues.
Maintain all employee personnel records and the Human Resource Information System (HRIS). Record and compile reports from database as needed.
Ensure job descriptions are current and up to date.
Ensure company handbook is current and up to date.
Update the various HR spreadsheets to ensure accuracy and timeliness of data.
Work with upper management to address and document employees performance/behavior.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; review policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, new HRIS technologies, talent management and employment law.
Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA).
Perform other related duties as required and assigned.

Qualifications

EDUCATION and/or EXPERIENCE

Bachelors Degree in Human Relations or other Business-related degree required.
Minimum of 3 years of HR experience including working in benefits, recruitment, training, and payroll/compensation required.
Knowledge of federal, state and local employment laws and regulations required.
SHRM or HRCI certified preferred.
Intermediate skill level in computer software and telephone technologies.
Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams)
Must be enthusiastic, personable and customer service oriented.
Strong initiative and self-starter.
Excellent analytical skills with strong attention to details.
Excellent oral and written communication skills including making formal presentations are required.
Proficient communication, listening and conflict resolution skills.
Ability to work individually and as part of a team is required.
Demonstrated ability to handle multiple functions and maintain strong organizational skills.
Have and maintain a valid U.S. drivers license.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

PHYSICAL DEMANDS/ WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit, stand, talk, see and hear; Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Office deskwork regularly requiring sitting, typing, talking, using phone, computer, printer/fax.
May be required to drive in city and surrounding area(s).
Light physical effort may be required; must be able to lift objects up to 50lbs.
Office, warehouse environment.

BENEFITS:

Medical, Dental and Vision
Life Insurance
Flexible Spending Account
401(k) with company matching
Paid Time Off
Paid Holidays
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Accesshttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=102517&clientkey=A7885CB37D427C737C999ECC1A374FFF

Apply Now

INVENTORY SUPPLY CHAIN LOGISTICS LEAD-OKC METRO

SUMMARY

Under the general supervision from the Operations Manager, the Inventory and Supply Chain Logistics Lead will primarily focus on the day-to-day management and maintenance of inventory and supply logistics, distribution, and facilities. They will use their knowledge and expertise to manage inventory levels, procurement, supply chain management, building maintenance and fleet vehicle management while creating and analyzing data reports to drive efficiencies and effective cost management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensures inventory ordering and processing procedures are followed and maintained in accordance with industry standards and with established policies and procedures where applicable.
Manages inventory tracking software to record deliveries, shipments, transfers and stock levels.
Works in warehouse with focus on communication with vendors, service team, sales team, operations manager, and other providers to ensure equipment and product needs are met.
Ensures accurate receiving and shipping of incoming/outgoing products through appropriate distribution channels.
Oversees the efficiency, accuracy, and accountability of inventory assets to meet a cost of goods budget.
Performs inventory counts as directed to comply with purchasing and finance requirements.
Receives all equipment, product, and materials; unpack, verify packing lists, and assemble equipment.
Maintains warehouse by ensuring that it is organized, all equipment is cleaned and placed in proper areas per industry standards and regulations.
Ensures regular maintenance and services are performed on building/facility; coordinates repairs and servicing as needed.
Ensures vehicles are prepped, fueled and ready for route deployment following SOP as it relates to governing body accreditation requirements; stock vehicles to ensure adequate level of equipment is available.
Schedules vehicle maintenance and repairs as needed; manage vehicle licensure and registration.
Acts periodically as a service team backup delivering equipment to facilities and checking-in equipment drop-offs.
Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA).
Performs other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

High School diploma or GED required; Business Administration Bachelor’s degree in Operations & Supply Chain Management or Management Information Systems preferred.
3+ years work-related experience managing inventory, procurement, warehouse and facility logistics, resource, and supply chain management for a supply distribution company; or equivalent combination of experience and education.
Intermediate computer software (Microsoft Office suite – Word, Excel, Outlook, Teams) skills and telephone technologies.
Proficient oral and written communication, listening and conflict resolution skills.
Must be self-motivated, enthusiastic, personable and customer service oriented.
Ability to work individually and as part of a team is required.
Demonstrated ability to handle multiple functions and maintain strong organizational skills.
Have and maintain a valid U.S. drivers license and current automobile insurance.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

Regularly required to stand; walk, talk, see and hear. Frequently required to move, sit, stand and walk; use hands and fingers; reach with hands and arms and stoop, kneel, crouch, or crawl. Warehouse and Office work requiring, moving inventory and equipment; standing, sitting, walking, using phone and computer.
Must be able to lift and move objects up to 50lbs.
May be required to drive in city and surrounding area(s).
May be driving in adverse weather conditions.
In warehouse, office environments.

BENEFITS:

Medical, Dental and Vision
Life Insurance, Voluntary Life and Disability Insurance
Flexible Spending Account
401(k) with company matching
Paid Time Off
Paid Holidays
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

FACILITY SERVICE REPRESENTATIVE – OKC METRO

The Facility Service Representative (FSR) will be a point of contact for physicians, physician’s staff, patients, administration team and sales team. Works in a setting that is conducive to patient care, primarily in hospitals and clinics. They will ensure proper care and attention is given to each patient to promote positive outcomes in a clinical setting, in accordance with department objectives while upholding compliance standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary point of contact / representative at facility for any AMG services.
Responsible for all AMG / DJO inventory on-site to include yearly counts.
Obtain orders and daily schedules from providers each day; ensure that all documentation and products are available to complete each task accurately.
Deliver, fit, educate and set-up, any items for patients prescribed from physicians.
Responsible for providing education of new and current products to the facility’s patients, providers and staff.
Troubleshoot, clean, and maintain all inventory and equipment supplied to patients at facility while following strict and compliant policies and procedures.
Deliver required paperwork to patients, obtain patient’s signatures and supply educational materials.
Review and request necessary changes/documentation of PPA forms at AMG clinic or hospital location.
Deliver all necessary paperwork to the administration team in a timely, compliant, organized, and legible manner.
Available for On-Call Shifts.
Work outside of normal business hours depending on facility’s / clinics needs.
Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA) at all times.
Perform other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent.
Prefer 3+ years experience in medical field, home care services, patient care, customer service or equivalent combination of experience and education.
Intermediate skill level in computer software and telephone technologies.
Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams)
Have and maintain a valid U.S. drivers license and current automobile insurance.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
Must be self-motivated, enthusiastic, personable and customer service oriented.
Proficient communication, listening and conflict resolution skills.

Regularly required to stand, walk, talk, see and hear. Frequently required to move, sit, stand and walk; use hands and fingers to handle, or feel; reach with hands and arms, and stoop, kneel, crouch, or crawl. Office deskwork requiring sitting and using phone, computer, printer/fax.
Must be able to lift objects up to 50lbs.
May be required to drive in city and surrounding area(s).
Regularly working in medical, clinical, hospital environments.

BENEFITS:

Medical, Dental, Vision Insurance
Life Insurance, Voluntary Life and Disability Insurance
401(k) with company matching
Flexible Spending Account
Paid Holidays Off
Paid Time Off
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

PATIENT CARE REPRESENTATIVE – OKC METRO

SUMMARY

The Patient Care Representative (PCR) will act as a direct contact for orthopedic patients who are in receipt of durable medical equipment and items prescribed/ordered by physicians. The PCR works in a setting that is conducive to patient care, primarily in patient homes, clinics and hospitals in the OKC Metro area. They will educate patients on all available durable medical equipment options we provide for their care. They will serve as a liaison between the administration team and patients in a compliant and professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review daily schedule from PCR Lead and current orders from administration team each day and ensure that all documentation needed to complete each task is present and accurate.
Deliver, fit, educate, set-up, any DME items for patient prescribed from a physician.
Responsible for processing sales of additional DME products to the patient as needed.
Pick-up, troubleshoot, clean, and maintain all inventory and equipment supplied to patients while following strict and compliant policies and procedures.
Deliver required paperwork to patient, obtain patient’s signatures, and supply patient with educational materials.
Pick up, review and request necessary changes/documentation of PPA forms from AMG clinic locations.
Deliver all necessary paperwork to the administration team in a timely, organized, and legible manner.
Available for On-Call shifts
Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA) at all times.
Perform other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent.
Prefer 3+ years experience in medical field, home care services, patient care, customer service or equivalent combination of experience and education.
Intermediate skill level in computer software and telephone technologies.
Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams)
Have and maintain a valid U.S. drivers license and current automobile insurance. Periodically checked by auto policy provider.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
Must be self-motivated, enthusiastic, personable and customer service oriented.
Excellent oral and written communication skills.
Proficient communication, listening and conflict resolution skills.
Ability to work individually and as part of a team is required.
Demonstrated ability to handle multiple functions and maintain strong organizational skills.

Regularly required to stand, walk, talk, see and hear. Frequently required to move, sit, stand and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Office deskwork requiring using phone, computer, printer/fax.
Regularly required to drive in city and surrounding area(s) daily.
May be working and driving in adverse weather conditions.
Must be able to lift objects up to 50lbs.
In office, warehouse, home and medical environments.

BENEFITS:

Medical, Dental and Vision
Life Insurance
Voluntary Life Insurance and Disability
Flexible Spending Account
401(k) with company matching
Paid Time Off
Paid Holidays
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

PATIENT CARE REPRESENTATIVE – WICHITA, KS

SUMMARY

The Patient Care Representative (PCR) will act as a direct contact for orthopedic patients who are in receipt of durable medical equipment and items prescribed/ordered by physicians. The PCR works in a setting that is conducive to patient care, primarily in patient homes, clinics and hospitals in the Wichita, KS area. They will educate patients on all available durable medical equipment options we provide for their care. They will serve as a liaison between the administration team and patients in a compliant and professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Review daily schedule from PCR Lead and current orders from administration team each day and ensure that all documentation needed to complete each task is present and accurate.
Deliver, fit, educate, set-up, any DME items for patient prescribed from a physician.
Responsible for processing sales of additional DME products to the patient as needed.
Pick-up, troubleshoot, clean, and maintain all inventory and equipment supplied to patients while following strict and compliant policies and procedures.
Deliver required paperwork to patient, obtain patient’s signatures, and supply patient with educational materials.
Pick up, review and request necessary changes/documentation of PPA forms from AMG clinic locations.
Deliver all necessary paperwork to the administration team in a timely, organized, and legible manner.
Available for On-Call shifts
Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA) at all times.
Perform other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent.
Prefer 3+ years experience in medical field, home care services, patient care, customer service or equivalent combination of experience and education.
Intermediate skill level in computer software and telephone technologies.
Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams)
Have and maintain a valid U.S. drivers license and current automobile insurance. Periodically checked by auto policy provider.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
Must be self-motivated, enthusiastic, personable and customer service oriented.
Excellent oral and written communication skills.
Proficient communication, listening and conflict resolution skills.
Ability to work individually and as part of a team is required.
Demonstrated ability to handle multiple functions and maintain strong organizational skills.

Regularly required to stand, walk, talk, see and hear. Frequently required to move, sit, stand and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Office deskwork requiring using phone, computer, printer/fax.
Regularly required to drive in city and surrounding area(s) daily.
May be working and driving in adverse weather conditions.
Must be able to lift objects up to 50lbs.
In office, warehouse, home and medical environments.

BENEFITS:

Medical, Dental and Vision
Life Insurance
Voluntary Life Insurance and Disability
Flexible Spending Account
401(k) with company matching
Paid Time Off
Paid Holidays
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

FACILITY SERVICE REPRESENTATIVE – WICHITA, KS

The Facility Service Representative (FSR) will be a point of contact for physicians, physician’s staff, patients, administration team and sales team. Works in a setting that is conducive to patient care, primarily in hospitals and clinics in the Wichita, KS area. They will ensure proper care and attention is given to each patient to promote positive outcomes in a clinical setting, in accordance with department objectives while upholding compliance standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary point of contact / representative at facility for any AMG services.
Responsible for all AMG / DJO inventory on-site to include yearly counts.
Obtain orders and daily schedules from providers each day and ensure that all documentation and products are available to complete each task accurately.
Deliver, fit, educate, set-up, any items for patients as prescribed from physicians.
Responsible for providing education of new and current products to the facility’s patients, providers and staff.
Troubleshoot, clean, and maintain all inventory and equipment supplied to patients at facility while following strict and compliant policies and procedures.
Deliver required paperwork to patient, obtain patient’s signature, and supply patient with educational materials.
Review and request necessary changes/documentation of PPA forms at AMG clinic or hospital location.
Deliver all necessary paperwork to the administration team in a timely, compliant, organized, and legible manner.
Work outside of normal business hours depending on facility’s / clinics needs.
Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA) at all times.
Perform other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent.
Prefer 3+ years experience in medical field, home care services, patient care, customer service or equivalent combination of experience and education.
Intermediate skill level in computer software and telephone technologies.
Proficient in Microsoft Office suite (Word, Excel, Outlook, Teams)
Have and maintain a valid U.S. drivers license and current automobile insurance.
Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
Must be self-motivated, enthusiastic, personable and customer service oriented.
Proficient communication, listening and conflict resolution skills.

Regularly required to stand, walk, talk, see and hear; frequently required to move, sit, stand, use hands and fingers to handle, or feel; reach with hands and arms, and stoop, kneel, crouch, or crawl. Office deskwork requiring sitting, using phone, computer and printer/fax.
Must be able to lift objects up to 50lbs.
May be required to drive in city and surrounding area(s).
May be driving in adverse weather conditions.
Regularly working in medical, clinical, hospital environments.

BENEFITS:

Medical, Dental and Vision
Life Insurance
Voluntary Life Insurance and Disability
Flexible Spending Account
401(k) with company matching
Paid Holidays
Paid Time Off
AAA Membership
Telemedicine Clinic and Onsite Medical Clinic Access

Apply Now

CAREERS

OPERATIONS MANAGER-OKC METRO

DME BILLING SUPERVISOR-OKC METRO

DME GENERAL ADMINISTRATOR-OKC METRO

HUMAN RESOURCES- OKC METRO

INVENTORY SUPPLY CHAIN LOGISTICS LEAD-OKC METRO

FACILITY SERVICE REPRESENTATIVE – OKC METRO

PATIENT CARE REPRESENTATIVE – OKC METRO

PATIENT CARE REPRESENTATIVE – WICHITA, KS

FACILITY SERVICE REPRESENTATIVE – WICHITA, KS

Getting You Back in the Game of Life™

405-842-2500

405-842-2500

INFO@AGILITYUSA.COM

3112 COOKE WAY

ABOUT AGILITY MEDICAL GROUP

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