CAREERS

Interested in Agility Medical Group? Learn more about our company culture here.
Agility Medical Group is built on a core of passionate, hard-working, driven individuals who have a passion for helping people and making a difference. Our team strives for excellence in all that we do both at work and in our daily lives. We follow the Great Game of Business guidelines for our business plans which ensures that everyone has skin in the game and can work toward common goals so that we are winning as a team. We also embrace the Character First methodology for hiring, training and operation of the company – this emphasizes the values that are important for us as a company and improves our culture.

The Agility team is looking for motivated individuals who want to be a part of a company that cares about the unique skills and perspective they bring to the organization. We offer a positive work environment, where each of our team members are encouraged to succeed and grow into their personal and professional potential.

Agility Medical Group participates in Character Core which allows us to engage with different qualities and leadership traits that benefit our clients, our fellow team members and our community. We focus on functioning from our Core Values, developing a cohesive company culture and increasing effective communication across our teams.

We engage in the Great Game of Business model, which is a transformational approach to how we operate our business. All of our team members are educated in our offerings and rules of business, work together toward common goals and have opportunities to operate and win as a team.

ADMINISTRATOR, INTAKE – OKC METRO

Administrator, Intake / Post OP will primarily focus on the variety of office tasks including answering phones, communicating with insurance companies, patients, and physician offices, preparing correspondence, maintaining office files, reviewing and entering orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for entering in patient orders that come in via faxes, e-mails, and/or telephone and distribute them to correct person.
  • Responsible for durable medical equipment authorizations.
  • Contact patients regarding surgeries and review equipment with them.
  • Process credit card payments.
  • Input / log orders and pickup tickets.
  • Responsible for all UPS shipment requests, tracking and reports.
  • Responsible for answering multi-line phones.
  • Maintains high level of integrity and confidentiality; is completely versed and follows guidelines in patient privacy (HIPAA).
  • Delivers superior customer service to the satisfaction of patients and health care professionals to ensure positive outcomes and impact on future sales.
  • Perform other related duties as required and assigned.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • 8 hour shift
  • Day Shift
  • Monday to Friday

EDUCATION and/or EXPERIENCE

  • High School degree or GED required.
  • Minimum of 2 years healthcare industry experience in customer service or sales related area.
  • 2+ years experience with Durable Medical Equipment prior authorization processes, insurance claims, and orthopedic and hospital case management.
  • Intermediate skill level in computer software and telephone technologies.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Demonstrated ability to handle multiple functions and maintain strong organizational skills.
ADMINISTRATOR, MEDICAL BILLING– OKC METRO

Administrator, Medical Billing will primarily focus on the variety of office tasks including answering phones, communicating with insurance companies, patients, and physician offices, preparing correspondence, maintaining office files, reviewing and entering orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for entering in patient orders that come in via faxes, e-mails, and/or telephone and distribute them to correct person.
  • Responsible for durable medical equipment authorizations.
  • Contact patients regarding surgeries and review equipment with them.
  • Process credit card payments.
  • Input / log orders and pickup tickets.
  • Responsible for all UPS shipment requests, tracking and reports.
  • Responsible for answering multi-line phones.
  • Maintains high level of integrity and confidentiality; is completely versed and follows guidelines in patient privacy (HIPAA).
  • Delivers superior customer service to the satisfaction of patients and health care professionals to ensure positive outcomes and impact on future sales.
  • Perform other related duties as required and assigned.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • 8 hour shift
  • Day Shift
  • Monday to Friday

EDUCATION and/or EXPERIENCE

  • High School degree or GED required.
  • Minimum of 2 years healthcare industry experience in customer service or sales related area.
  • 2+ years experience with Durable Medical Equipment prior authorization processes, insurance claims, and orthopedic and hospital case management.
  • Intermediate skill level in computer software and telephone technologies.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Demonstrated ability to handle multiple functions and maintain strong organizational skills.
FACILITY SERVICE REPRESENTATIVE – OKC METRO

The Facility Service Representative (FSR) will be a point of contact for physicians, physician staff, patients, administration team and sales team. Works in a setting that is conducive to patient care, primarily in hospitals and clinics. They will ensure proper care and attention is given to each patient to promote positive outcomes in a clinical setting, while upholding compliance standards and supporting the administrative team to ensure the full adjudication of claims is completed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regular and punctual attendance at work is an essential job function of each position and is necessary to your individual effectiveness and that of your work group. Regular and punctual attendance is required of all employees.

  • Obtain orders and daily schedules from providers each day; ensure that all documentation needed is accurate.
  • Deliver, fit, educate, set-up, any items for patients prescribed from physicians.
  • Responsible for sales of additional products to the patient.
  • Troubleshoot, clean, and maintain all inventory and equipment supplied to patients at facility.
  • Deliver required paperwork to patient, obtain patient signatures, and supply patient with educational materials.
  • Review and request necessary changes/documentation of PPA forms.
  • Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA).
  • Deliver all necessary paperwork to the administration team in a timely, compliant, organized, and legible manner.
  • Work outside of normal business hours and available for on-call shifts depending on facilitys / clinics needs.
  • Perform other related duties as required and assigned.

BENEFITS:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Flexible Spending Account
  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Paid Time Off

EDUCATION and/or EXPERIENCE

  • High School Diploma or GED equivalent.
  • Prefer 3+ years experience in medical field, home care services, patient care, customer service or equivalent combination of experience and education.
  • Intermediate skill level in computer software and telephone technologies.
  • Proficient in Microsoft Office suite (Word, Excel, Outlook)
  • Have and maintain a valid U.S. drivers license and current automobile insurance. Periodically checked by auto policy provider.
  • Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
  • Must be self-motivated, enthusiastic, personable and customer service oriented.
  • Proficient communication, listening and conflict resolution skills.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to stand; walk and talk or hear. Frequently required to sit; use hands to handle, or feel; reach with hands and arms, and stoop, kneel, crouch, or crawl. Office deskwork requiring sitting, walking, using phone and computer.
  • Regularly working in medical, clinical, hospital environments.
  • Must be able to lift objects up to 50lbs.
  • May be required to drive in city and surrounding area(s).
  • May be driving in adverse weather conditions.
PATIENT CARE REPRESENTATIVE – WICHITA, KS

SUMMARY

Under the general supervision from the VP, Operations, the Patient Care Representative will act as a direct contact for patients who are in receipt of medical equipment and items ordered by physicians. The PCR works in a setting that is conducive to patient care, primarily in patient homes, , clinics and hospitals. They will educate patients on all available options for their care. They will serve as a liaison between the administration team and patients in a compliant and professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Obtain orders and daily schedules from administration team each day and ensure that all documentation need to complete each task is present and accurate.
  2. Deliver, fit, educate, set-up, any items for patient prescribed from physician.
  3. Responsible for sales of additional products to the patient.
  4. Pick-up, troubleshoot, clean, and maintain all inventory and equipment supplied to patients while following strict and compliant policies and procedure.
  5. Deliver required paperwork to patient, obtain patient signatures, and supply patient with educational materials.
  6. Pick up, review and request necessary changes/documentation of PPA forms from AMG clinic locations.
  7. Deliver all necessary paperwork to the administration team in a timely, organized, and legible manner.
  8. Maintains high level of integrity and confidentiality; completely versed and follows guidelines in patient privacy (HIPAA).
  9. Perform other related duties as required and assigned.

EDUCATION and/or EXPERIENCE

  • High School Diploma or GED equivalent.
  • Prefer 3+ years experience in medical field, home care services, patient care, customer service or equivalent combination of experience and education.
  • Intermediate skill level in computer software and telephone technologies.
  • Proficient in Microsoft Office suite (Word, Excel, Outlook)
  • Have and maintain a valid U.S. drivers license and current automobile insurance. Periodically checked by auto policy provider.
  • Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
  • Must be self-motivated, enthusiastic, personable and customer service oriented.
  • Excellent oral and written communication skills.
  • Proficient communication, listening and conflict resolution skills.
  • Ability to work individually and as part of a team is required.
  • Demonstrated ability to handle multiple functions and maintain strong organizational skills.
  • Successful completion of skills competency testing for all product lines within 90 days.

PHYSICAL DEMANDS/ WORK ENVIRONMENT: