CAREERS
Interested in Agility Medical Group? Learn more about our company culture here.The Agility team is looking for motivated individuals who want to be a part of a company that cares about the unique skills and perspective they bring to the organization. We offer a positive work environment, where each of our team members are encouraged to succeed and grow into their personal and professional potential.
Agility Medical Group participates in Character Core which allows us to engage with different qualities and leadership traits that benefit our clients, our fellow team members and our community. We focus on functioning from our Core Values, developing a cohesive company culture and increasing effective communication across our teams.
We engage in the Great Game of Business model, which is a transformational approach to how we operate our business. All of our team members are educated in our offerings and rules of business. We work together toward common goals and create opportunities to operate and win as a team.
COMPLIANCE & OPERATIONS MANAGER
Description
Summary
The Compliance & Operations Manager is responsible for establishing and maintaining the compliance framework for the organization’s DME operations while overseeing the daily performance of the billing team. This individual will ensure adherence to Medicare, Medicaid, commercial payer, and state regulatory requirements, while building scalable compliance processes as the organization grows.
This is a hands-on leadership role for someone who understands the complexities of healthcare compliance and can translate regulatory requirements into operational processes that protect the organization and support sustainable growth. The role requires a deep understanding of billing, documentation requirements, audits, and supplier standards, along with strong operational leadership to drive performance within the revenue cycle team.
Key Responsibilities
Compliance Leadership & Development
- Develop and maintain DME compliance policies and procedures
- Ensure adherence to CMS DMEPOS Supplier Standards
- Monitor regulatory requirements for states served, particularly Oklahoma and Kansas
- Oversee internal compliance monitoring and documentation reviews
- Lead internal pre-billing and post-billing audits
- Implement processes to mitigate risk related to medical necessity, documentation, and billing
- Prepare the organization for Medicare, payer, and accreditation organization audits
- Partner with leadership to ensure compliance during expansion into new states
Billing & Revenue Cycle Operations
- Manage the daily operations of the DME billing team
- Supervise billing leads and ensure workflow efficiency
- Monitor claims accuracy, denial trends, and payer compliance
- Implement improvements to increase billing accuracy and reduce risk
- Partner with operations and clinical teams to ensure proper documentation before claims submission
- Support resolution of complex billing or payer issues
Process & Policy Development
- Translate regulatory requirements into clear operational workflows
- Develop & Implement training programs for staff on compliance and documentation requirements
- Maintain documentation for accreditation and compliance audits
- Establish internal reporting and monitoring systems to track compliance risk
Qualifications
- 5+ years of experience in operations or compliance
- Strong knowledge of Medicare DMEPOS billing requirements
- Experience managing or supervising DME billing teams
- Deep understanding of medical necessity documentation requirements
- Experience with audits, payer reviews, or accreditation processes
- Knowledge of state licensing requirements for DME suppliers
- Ability to develop and implement policies and operational procedures
Preferred Experience
- Bachelor’s degree in healthcare administration, business, or a related field.
- Experience with Brightree, TrueSight, Niko Health or similar DME billing platforms
- Experience working with Medicare, Medicaid, and commercial payer audits
- Experience supporting DME accreditation processes
- Knowledge of DME compliance monitoring programs
This role is designed for leaders who want to own a business function, not just manage tasks. Candidates seeking a narrowly scoped billing or transactional position are unlikely to thrive in this role.
Our Benefits Include:
- Competitive Salary: $85,000-$100,000 annually (DOE) + bonus opportunities
- Medical, Dental, and Vision Coverage
- Direct Primary Care & Telehealth Access
- Short- & Long-Term Disability + Voluntary Life Insurance
- 401(k) with Company Matching
- Paid Holidays & PTO
- AAA Membership
Work Details
- Location: In-Person | Oklahoma City, OK
- Hours: Monday – Friday, 8:00 AM – 5:00 PM
- Type: Full-Time, Salaried
Let’s Get Back in the Game Together
If you’re a DME operator who thrives on ownership, complexity, and building systems that last to drive operational excellence, we want to hear from you!
PATIENT CARE REPRESENTATIVE I
Summary: The Patient Care Representative I (PCR I) is an entry-level role responsible for delivering and fitting prescribed Durable Medical Equipment (DME) to orthopedic patients under the direct guidance of the PCR Team Lead. This role focuses on accurate documentation, patient education, customer service excellence, and operational compliance. The PCR I supports patient recovery by ensuring proper equipment setup and reinforcing physician instructions.
About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we’re on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you’re not just taking a job – you’re joining a community of dedicated professionals who are passionate about making a positive difference.
Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We’re committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.
What You’ll Do: As a member of the Agility Medical Group team, you’ll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items – they’re tools that pave the way for people to get back to the activities that bring them joy.
Why Join Us: Agility Medical Group is more than a workplace; it’s a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence.
When you join our team, you’ll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success.
Ready to Get Back in the Game? If you’re excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you’ll find a fulfilling and rewarding career that goes beyond the ordinary.
Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery.
Key Responsibilities:
Patient Support & Equipment Delivery
- Review daily schedule and orders from administration team under direction of PCR Lead.
- Deliver, fit, and set up prescribed DME as ordered by physicians.
- Educate patients on proper usage, wear schedules, and care of equipment.
- Provide required documentation and collect patient signatures.
Documentation & Compliance
- Ensure accuracy and completeness of documentation prior to submission.
- Submit required paperwork promptly to administration team.
- Follow HIPAA and patient privacy standards at all times.
- Maintain organized records and legible documentation.
Inventory & Equipment Maintenance
- Pick up, clean, and restock returned equipment.
- Troubleshoot basic equipment concerns.
- Follow inventory control procedures.
Customer Service
- Provide professional and courteous service to patients and clinical partners.
- Support additional DME sales as appropriate and directed.
On-Call
- Participate in assigned 7-day on-call rotation.
Qualifications
- Bachelor’s degree or combination of relevant healthcare experience and education preferred.
- Background in athletic training, nursing, orthotics, or related field preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Valid U.S. driver’s license and current auto insurance.
- Ability to lift up to 50 lbs and drive daily within service area.
- Strong communication and organizational skills.
- Must maintain non-exclusion from government healthcare programs (OIG list).
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.
- Regularly required to stand, walk, talk, see, and hear. Frequently required to move, sit, stand, and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Work environment includes warehouse and office settings, involving activities such as moving inventory and equipment, sitting, using phones, and operating computers.
- Must be capable of lifting and moving objects up to 50lbs.
- Regularly required to drive within the city and surrounding area(s) daily.
- May be exposed to adverse weather conditions while working and driving.
- Works in office, warehouse, medical, and home environments.
Benefits:
- Medical, Dental, and Vision Benefits.
- Direct Primary Care benefits.
- Short- and long-term disability options.
- Voluntary Life benefits.
- 401(k) with company matching.
- Paid Holidays and Competitive Time Off.
- AAA Membership.
- Access to Telemedicine Clinic.
- Access to Employer Assistance Programs.
Work Location: In-person.
Job Type: Full-time.
Pay: $16.00 – $18.00 per hour.
Hours: Monday through Friday, 8:00 am to 5:00 pm.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.