CAREERS
Interested in Agility Medical Group? Learn more about our company culture here.The Agility team is looking for motivated individuals who want to be a part of a company that cares about the unique skills and perspective they bring to the organization. We offer a positive work environment, where each of our team members are encouraged to succeed and grow into their personal and professional potential.
Agility Medical Group participates in Character Core which allows us to engage with different qualities and leadership traits that benefit our clients, our fellow team members and our community. We focus on functioning from our Core Values, developing a cohesive company culture and increasing effective communication across our teams.
We engage in the Great Game of Business model, which is a transformational approach to how we operate our business. All of our team members are educated in our offerings and rules of business. We work together toward common goals and create opportunities to operate and win as a team.
DME BILLING BUSINESS OPERATIONS MANAGER
Description
Summary
Are you ready to lead a growing DME business and drive operational and revenue cycle excellence
in a mission-driven healthcare company? Agility Medical Group is seeking a DME Business
Operations Manager to lead our billing operations, ensure compliance, optimize processes, and
position our business for growth — all while playing a vital role in helping patients Get Back in the
Game of Life™.
About Agility Medical Group
At Agility Medical Group, we provide top-of-the-line Durable Medical Equipment (DME) and
unmatched service to patients across Oklahoma & Kansas. We’re more than a supplier—we’re a
partner in recovery. We believe in doing work that matters, and we’ve built a culture where
integrity, character, and teamwork are more than values—they’re how we operate daily.
What You’ll Do
As our DME Business Operations Manager, you will take end-to-end ownership of our DME
business operations and revenue cycle, ensuring efficiency, compliance, and readiness for growth.
You’ll manage our billing team, develop systems to optimize reimbursement, and serve as a key
leader in driving financial health and patient satisfaction.
Key Responsibilities
You will take end-to-end ownership of our DME business operations, compliance, ensuring billing
efficiency, and readiness for growth:
• Manage the full revenue cycle: claims submission, denials, appeals, collections, and payment
posting.
• Ensure compliance with CMS, HIPAA, LCD/NCD requirements, and payer regulations.
• Lead SOP development and maintain operational processes that enable scale and efficiency.
• Monitor A/R, aging reports, and denial trends; implement action plans to optimize cash
flow.
• Collaborate cross-functionally with Admin, Sales, and Service leads to improve workflows.
• Guide billing processes for regulatory changes and the introduction of new products and
services.
• Own payer credentialing, contracting, and DME license compliance.
• Provide leadership, mentorship, and oversight to billing and operations staff.
• Analyze data and generate reports to support decision-making and continuous
improvement.
Preferred Experience
• Leadership or supervisory experience in a billing, operations or revenue cycle role.
• Bachelor’s degree in healthcare administration, business, or a related field.
• Professional certification (CPC, CMRS, or CCS).
• Experience with payer negotiations and audit response strategies.
Our Benefits Include:
• Competitive Salary: $75,000-$90,000 annually (DOE) + bonus opportunities
• Medical, Dental, and Vision Coverage
• Direct Primary Care & Telehealth Access
• Short- & Long-Term Disability + Voluntary Life Insurance
• 401(k) with Company Matching
• Paid Holidays & Generous Time Off
• AAA Membership
Work Details
• Location: In-Person | Oklahoma City, OK
• Hours: Monday – Friday, 8:00 AM – 5:00 PM
• Type: Full-Time, Salaried
Let’s Get Back in the Game Together
If you’re a DME specialist who thrives in a fast-paced, purpose-driven environment and are ready to
take the lead to drive billing and operational excellence, we want to hear from you!
Qualifications
Qualifications
• 5+ years of DME billing and compliance experience, including ambulatory aids and
orthotics.
• 5+ years in a leadership or supervisory role.
• Strong working knowledge of DMEPOS, HCPCS codes, modifiers, and billing documentation.
• Experience with payer contracting, credentialing, and revenue cycle best practices.
• Proven ability to manage accounts receivable, denials, and compliance audits.
• Analytical mindset with attention to detail and process improvement skills.
• Proven ability to lead and motivate a team to achieve performance and compliance goals.
LOGISTICS SPECIALIST
About Agility Medical Group
Agility Medical Group is committed to improving lives by delivering high-quality durable medical equipment with excellence, accuracy, and integrity. We are a high-performance team that works hard, supports one another, and takes pride in doing work that matters. Our culture values responsibility, continuous improvement, character development, and winning together.
Role Overview
The Warehouse & Logistics Associate plays a critical hands-on role in our operational success. This position is ideal for individuals who enjoy structured, detail-oriented work, working independently while contributing to a highly collaborative team environment. This role supports the preparation, delivery, pick up, care, and organization of medical equipment—enabling healthcare teams to support patient recovery.
There is no patient care or patient interaction in this role. However, this position is an excellent opportunity for someone who is interested in the medical field, wants to learn industry operations, and values meaningful work with purpose.
Key Responsibilities
The Warehouse & Logistics Associate will:
Warehouse & Equipment Operations
- Prepare, inspect, test, clean, pad, and stage medical equipment to company standards
- Receive, log, and organize incoming equipment and inventory
- Maintain accurate documentation, records, and order processing in multiple software platforms
- Ensure inventory accuracy and support ordering and billing submission processes
- Maintain a clean, orderly, and safe warehouse environment
- Support routine warehouse maintenance and organization initiatives
Logistics & Delivery
- Deliver and pick up medical equipment from healthcare facilities and designated sites
- Ensure timely, accurate, and professional execution of logistics schedules
- Collaborate closely with the Logistics Team Lead, service teams, and vendors to ensure seamless workflow
Safety, Compliance & Team Excellence
- Follow safety procedures and proper handling standards at all times
- Uphold HIPAA and company privacy/security requirements
- Support continuous improvement and operational excellence initiatives
- Demonstrate reliability, accountability, and team-first mindset
What We’re Looking For
The ideal candidate brings:
- Strong attention to detail and pride in completing work accurately and consistently
- Dependability, ownership mindset, and commitment to completing responsibilities on time
- Ability to work independently while contributing to a team that supports and wins together
- Physical capability to handle, move, and organize equipment safely
- Comfort using technology; ability to learn software systems quickly
- Excellent communication, professionalism, and willingness to learn
Who Thrives in This Role
This position is well-suited for someone who:
- Enjoys structured, hands-on work with measurable accomplishments each day
- Values teamwork but is comfortable operating independently
- Appreciates clear processes, organization, and accountability
- Wants exposure to the healthcare and medical equipment industry
- Takes pride in doing work that makes a real impact
Why Join Agility Medical Group
You will be part of a values-driven team where character, teamwork, and excellence matter. We invest in our people and create opportunities to learn, grow, and contribute to meaningful work supporting healthcare delivery. Our organization incorporates leadership development initiatives such as Character Core and the Great Game of Business, reinforcing our commitment to both personal and professional growth.
Our Benefits Include:
- Competitive Pay: $16.00 to $18.00
- Medical, Dental, and Vision Coverage
- Direct Primary Care & Telehealth Access
- Short- & Long-Term Disability + Voluntary Life Insurance
- 401(k) with Company Matching
- Paid Holidays & Generous Time Off
- AAA Membership
Work Details
- Location: In-Person | Oklahoma City, OK
- Hours: Monday – Friday, 8:00 AM – 5:00 PM
- Type: Full-Time, Hourly
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
PATIENT CARE REPRESENTATIVE
Summary: Join our team as a Patient Care Representative (PCR) and play a pivotal role in providing exceptional patient care and service. Operating under the guidance of the Patient Care Representative Team Lead, you’ll directly engage with orthopedic patients who require durable medical equipment prescribed by physicians. Working in hospitals, clinics, patient homes, and sports medicine facilities, you’ll create a supportive environment for patient care. Your responsibilities include educating patients about our comprehensive range of durable medical equipment options and ensuring effective communication between our administration team and patients, always maintaining compliance and professionalism. Become part of our dedicated team committed to making a positive impact on patients’ lives.
About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we’re on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you’re not just taking a job – you’re joining a community of dedicated professionals who are passionate about making a positive difference.
Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We’re committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable.
What You’ll Do: As a member of the Agility Medical Group team, you’ll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items – they’re tools that pave the way for people to get back to the activities that bring them joy.
Why Join Us: Agility Medical Group is more than a workplace; it’s a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence.
When you join our team, you’ll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success.
Ready to Get Back in the Game? If you’re excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you’ll find a fulfilling and rewarding career that goes beyond the ordinary.
Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery.
Key Responsibilities:
Daily Schedule and Documentation Review: Review daily schedule and orders from administration team under the guidance of the PCR Lead. Ensure accurate and complete documentation for each task, verifying its presence and correctness.
DME Delivery and Set-Up: Deliver, fit, and set up prescribed Durable Medical Equipment (DME) items for patients as prescribed by physicians. Educate patients on the proper usage and care of provided equipment.
Additional DME Sales: Process sales of supplementary DME products to patients as needed.
Inventory Maintenance: Pick up, troubleshoot, clean, and maintain inventory and equipment provided to patients. Adhere to strict policies and procedures to ensure compliance.
Documentation and Patient Education: Deliver necessary documentation to patients and obtain required signatures. Provide patients with educational materials related to their prescribed equipment.
PPA Form Review and Delivery: Collect, review, and request changes/documentation of Patient Purchase Agreement (PPA) forms from AMG clinic locations. Ensure accurate and organized submission to the administration team.
Timely Documentation Submission: Deliver all required documentation to the administration team promptly, maintaining organization and legibility.
On-Call Availability: Be available for on-call shifts to address patient needs and urgent requirements outside of normal business hours as assigned.
Confidentiality and Privacy: Uphold a high level of integrity and confidentiality, fully following patient privacy guidelines (HIPAA).
Versatile Support: Perform other relevant duties as assigned, contributing to the seamless functioning of patient care operations.
Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities:
- Bachelor’s degree or higher in nursing or athletic training.
- Minimum 1 + year as an athletic trainer, nurse, orthotic fitter, and has a bachelor’s degree or combination of experience and education.
- Intermediate skill level in computer software and telephone technologies.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook, Teams).
- Possession and maintenance of a valid U.S. driver’s license and current automobile insurance.
- Ability to drive within city and surrounding areas.
- Must be available for 7-day on-call rotation.
- Must not be excluded and maintain non-exclusion from working with government programs per OIG list.
- Ability to deliver superior customer service to the satisfaction of patients and healthcare professionals for guaranteed positive outcomes and impacts on future sales.
- Self-motivation, enthusiasm, personability, and customer service orientation.
- Excellent oral and written communication skills.
- Proficient communication, listening, and conflict resolution skills.
- Ability to work both individually and as part of a team.
- Demonstrated ability to handle multiple functions and maintain strong organizational skills.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities.
- Regularly required to stand, walk, talk, see, and hear. Frequently required to move, sit, stand, and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Work environment includes warehouse and office settings, involving activities such as moving inventory and equipment, sitting, using phones, and operating computers.
- Must be capable of lifting and moving objects up to 50lbs.
- Regularly required to drive within the city and surrounding area(s) daily.
- May be exposed to adverse weather conditions while working and driving.
- Works in office, warehouse, medical, and home environments.
Benefits:
- Medical, Dental, and Vision Benefits.
- Flexible Spending Account (FSA).
- Direct Primary Care benefits.
- Short- and long-term disability options.
- Voluntary Life benefits.
- 401(k) with company matching.
- Paid Holidays and Competitive Time Off.
- AAA Membership.
- Access to Telemedicine Clinic.
- Access to Employer Assistance Programs.
Work Location: In-person.
Job Type: Full-time.
Pay: $14.00 – $18.00 per hour.
Hours: Monday through Friday, 8:00 am to 5:00 pm.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.